“Thank you Richard and Louise”.   “In my opinion, The Confidential Register are simply the best in the market place!”

Mrs F Windsor, Belvedere Residential Home

“The service provided by Richard Musto and The Confidential Register went above and beyond our expectations, his knowledge of both the market and the process of either selling or purchasing a care home is without doubt unrivalled in the care sector.”

“He smoothed out any problems that arose between the buyer and their legal team, liaised between the buyer and their funding provider and kept us informed at every stage of the process.”

“We would highly recommend Richard to anyone considering either selling or buying a care home.  Well Done and Thanks”

Ken & Gill Barker, Dawn Rest Home

“When we agreed to buy a home being marketed by The Confidential Register, there were a number of complex issues which needed working through and positions agreeing with the Seller. “

“Richard ensured that happened in a smooth amicable and business like fashion which was in my view essential to getting the deal across the line and in a way which all parties were happy with.”

“I cannot recall one instance when Richard didn’t answer his phone when I called and having someone that accessible was extremely reassuring to everyone involved and again helpful in getting the transaction concluded quickly and in a manner everyone was happy with.”

Mr D Corker, (purchaser), The Grove Residential Care Home

“The Confidential Register helped us tremendously by negotiating with the buyers over some very difficult clauses in the share purchase agreement.”

“The sale has just completed and we are very satisfied with the result.”

Mr R Hammond, The Grove Residential Care Home

“I have known Richard for a long time whilst being in the Care Home industry and his knowledge of the market is invaluable. The on going professional advice and support Richard provides from to start to completion is excellent and reassuring in what can be a lengthy and sometimes difficult process.”

“I would most definitely recommend Richard and the Confidential Register if you were considering the sale of your Care Home”    

Mr D Salter, Glencairn Residential Care Home

“The decision to sell our care home was a journey that lasted several years. Having been put off by the marketing approach of larger national selling agents, Richard was recommended to us by another operator in Cornwall who had successfully utilised his services.”

“The decision-making journey continued with Richard offering advice on values and potential purchasers with sufficient equity to purchase such a large care home as ours. One which we had built and operated for 32 years. When we made the decision to sell, a suitable purchaser was quickly found, and the process commenced.”

“We had a few moments and wobbles with our decision to sell along the way, but Richard kept the support going without any pressure for us to complete the deal, without being convinced that it was the right decision for us.”

“The pandemic helped, and when we finally committed to go through with the contract, Richard kept momentum going with both solicitors and was always available anytime of the day or week. This ensured any problems or misunderstandings were resolved promptly, in particular through the dreaded Due Diligence process.”

“I would have no hesitation in recommending Richard and the Confidential Register to anyone considering either buying or selling a care home.”

Mr Mike Cotton, Hillcrest House

“I was very impressed with the process run by The Confidential Register.  As a first time seller it was important to us to find and engage with a professional adviser in a straight forward and transparent manner.”

“Most valuable of all was the strategic advice, which helped navigate the inevitable turbulence that forms part selling an important family business.”

Mr J Roebuck, Hylands House Residential Care Home

“Thank you for the professional service and advice you provided during the sale of our Care Home.  You solved a lot of the problems efficiently due to your long experience in this select field.” 

“I would definitely recommend The Confidential Register to Care Home owners looking for a sale with the minimum of stress!”

Mrs S Bushby, St Georges Lodge Residential Care Home

“Richard kept in touch with us for some time before we made the decision to sell. He provided first rate insight during that time. Once we decided to sell, Richard gave us straightforward advice as to value, process and the regulatory environment.”

“The Confidential Register viewed valued and marketed our 40 bed care home.  Richard was extremely professional throughout this process and with his extensive local knowledge had a buyer view and offer within a matter of days.  Throughout the whole process, The Confidential Register kept us informed and re-assured.”

“Both my wife and I were grateful for all the help given and the efforts which were above and beyond those normally delivered by selling agents.  The whole process was handled with the utmost compassion, empathy and professionalism throughout.  We can completely recommend The Confidential Register to anyone thinking of selling their Care Home Business.”

D. Hudson, Richmond Care Home

“The Confidential Register were very professional through all stages of selling our care home and worked with us proactively through the whole process. I cannot see how any other agent could have been any better and we would highly recommend them – Thank you “

I & N Bliss, The Lodge Residential Care Home

“What most impressed us is that you found a buyer very quickly and that the deal went through in a relatively short time.”

“You responded to my phone call almost immediately, visited us a few days later and the buyer viewed the following week.”

“We were impressed that you ensured the buyer had the financial structures in place and kept in regular contact with us.”

“Your knowledge of the buyer’s lawyers, smoothed through some of the inevitable obstacles that arose.” “Importantly, the fact that we instructed The Confidential Register, meant that no one knew we were selling the care home until we chose to tell the staff and residents three weeks before completion.”

M A Fairhurst, Courtlands Residential Care Home

“I have had the pleasure of dealing with Richard Musto at The Confidential Register to assist us with the recent sale of our care home.”

“He helped to make the process as seamless as it could possibly be and offered advice and support throughout the sale.”

“The Confidential Register is a professional, knowledgeable and helpful organisation who I would recommend to anyone wishing to buy or sell a care home.”

Tina Buckley, Manorfield Residential Care Home

“We sold and purchased our care homes through The Confidential Register, the reason being that the service they offer is impeccable.”

“They go far beyond what one would expect. This is due to the fact that they co-ordinate both the vendor and purchaser through the lengthy and often complicated process of buying or selling a care home.”

A & J Vaern, vendors of Lindum Court Care Home, buyers of The Abbey Residential Home.

“The decision to sell the home was a very difficult one, but the decision to look to your company for assistance in achieving this was much easier.  From our first meeting we were impressed with your professionalism and enthusiasm for the task ahead.  Your knowledge and expertise guided us through a situation which was completely unknown territory for us.”

“It was reassuring to know that you were always there to explain things we did not understand and offer advice on the best way forward when negotiations required specific decisions.”

W & J A Bishop, The Abbey Residential Home

“It has been a pleasure doing business with you throughout the entire sales process.  You came highly recommended to us from a well-known trusted source in the care business and you have proved your worth throughout.”

“From sourcing the buyer, successfully handling various matters and dealing with negotiations, you proved invaluable in enabling us to achieve a successful sale.”

N Mackey & C Cole, Bluebell Lodge Residential Home

“Thank you for the positive and professional way you handled the sale of my care home.”

“All the way through the selling process, you have been calm, supportive and always contactable.”

“I wouldn’t hesitate to recommend you to any potential client wishing to sell or purchase a care home in the future.”

S A Morton, Summerley Residential Home

“I met Richard Musto when I was in the process of selling my Nursing Home about nine months ago.  I found him a very pleasant person, who was extremely helpful.  He has got excellent communicative skills and would regularly ring me to update me regarding the situation regarding the sale of my business.”

“I have dealt with other agents, but Richard as compared to others is a very efficient and hard working person.  He dealt with all the problems of selling the business in a very smooth and efficient way.  He was also constantly in touch with the buyers, who I gather were also very impressed with is skills as an agent.”

“He was successful in finding a buyer without any hitch and I would recommend him very strongly to any potential client wishing to sell or buy a care home.”

M Misra, Wrenbury Nursing Home

“From our first contact with you, right through to the final exchange of contracts, you have acted in a very professional manner, with absolute discretion and we have been extremely impressed with the smooth transition of the sale.”

“We would have absolutely no hesitation in recommending you unreservedly, should the opportunity arise in the future.”

P & K Johnson Summerlands

“We would like to thank you for your professionalism, your continual support and positive attitude, but more importantly, the fact that you got us to completion by being there every step of the way.”

“We have bought two care homes through you and sold one through you and I can honestly say that I know of no other agent who helps the client through the whole process from beginning to end as enthusiastically as you do.” “Most clients resent paying agent’s fees, but we both feel that every penny was well worth it.”

T & A Leeson Seven Gables

“You certainly live up to your name of The Confidential Register – so important in the care sector”

“You found a choice of serious buyers immediately.”

“Always kept us informed about the sale appropriately and calmly, without us having to ask.”

“We cannot recommend you highly enough to any prospective vendors.”

K & C Stables Careford Lodge

“I would like to say you promised a personal service and gave one, your intermediary skills kept us sane.”

“You always kept us informed and up to date.”

“We will confidently pass on your name.“

M & V Denton Southlawn RCH

“Thank you for all your hard and determined efforts, for being so available and very responsive”

“It was a pleasure working with you.”

C Williams & G McDowell Camowen

“I do appreciate the manner in which you handled the sale and will pass on my recommendations.”

C Smith Philipaugh RCH

“Having operated our home for 22 years, it was a big decision to sell, having made the decision we were amazed at how quickly things progressed.”

“Following approval of the draft sale particulars, within seven days we had three offers and had agreed our sale.”

“We were pleased that you continued to act as problem solver and go between to ensure all went smoothly.” “Thank You.”

L & P Slade Spratslade